Property Operations: Embracing New Normal & How “Pivoting” Pays Off

Lessons learned, before, during, and after a pandemic

Thursday, September 23, 2021
2:00 PM - 4:00 PM (EDT)
Category: Education

In this fun and engaging session, we'll dive into:

  • Leading with empathy
  • Utilizing technology to maximize efficiency; how COVID pushed multifamily forward.
  • The New Customer Journey . . . changing priorities of renters.
  • How to compete in 2021 and beyond for little or no money. 

This class is best served for Community Managers, Regionals, and Corporate Team Members. 2 CEC!

FREE for BayPass & Lighthouse | $79-$99 Members | $199 Non-Members
SPECIAL: $119 for both sessions! Click here to learn about the morning session.

Sponsorships Available!

Interested in sponsoring this course? Choose 'register now' and explore your options!

Meet the Instructor
Virginia Love
Industry Principal

Since 1992 Virginia Love has built a career as one of the leading ladies of the multifamily industry. Did her degree in theatre from the University of Southern Mississippi give her the edge? Her natural brilliance in marketing matters? Or was it something else? Whatever it is, we’re all under its spell. If there’s an advisory committee, board, or breakfast-food-based club, she’s the first name on the invite list. Everyone has seen one of her leasing or marketing presentations — there are too many to count! She’s the real deal. There’s a new saying at Entrata. Red lips. Red shoes. Can’t lose!

For More Information:

Krystal Humphrey

Krystal Humphrey

Director of Programs, Bay Area Apartment Association

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