FAQS

BAAA Frequently Asked Questions

Membership

First, know whether you are joining as an Apartment Community, Property Management Company, Supplier Partner, or Student. From our Member Information Page click to join as your correct member type. 

*Memberships are company-based, so if your company is already a member, so are you! Create your account under your name and choose your company affiliation. 

Member Information  Create Account

If your company is an existing member, you'll need to create an account for yourself under your company profile. To do so, click here to create your account.

Enter your first and last name, your company email address, and create a password. On the next page, you can choose your company name from the drop-down list, and add all of your basic profile information.

You can also view our how-to video here for additional instructions.

As a new member, a great place to start is with one of our networking events. Browse our events calendar at the link below and see what events are coming up.

*Member meetups are always a good option for new members!

If you are looking to deepen your association involvement, you can join one of BAAA's committees. For more information on committee service, see the question below on committee involvement.

Events Committees

If you still have questions about getting involved, please reach out to our membership director, Bonnie Gibson.

Committees will open for recruitment in the fall of the year prior to the committee service. You can browse our committees, and fill out our interest form from our committees' page.

Committees

You can find them on our Supplier Directory, linked below! You can filter by category, search by keyword, or use our interactive map to search within a specific area.

Supplier Directory

You can view our educational opportunities in our Budget & Planning Guide, view upcoming events on our events page, and see advertising opportunities all linked below.

Budget & Planning Guide Events Calendar Advertise with Us!

If you'd like more information on sponsorship opportunities, please reach out to our Director of Programs, Krystal Humphrey.

The National Apartment Association Education Institute (NAAEI) is the centralized administrator for all credential programs. Every year, when your credential renewal is due, NAAEI will send you an email reminder to pay your renewal fees (see below). You can easily pay online via the link in the email. Additionally, you may need to submit proof of Continuing Education Credits (CEC) taken that year. Here is more information on what types of CECs are accepted by NAAEI. BAAA offers all of the required education and more for all credential renewals. See below on how to pull your CEC report from your BAAA member compass online. This can be submitted to renewals@naahq.org for proof of CECs.

CALP & CAS: 5 CEC, $50 renewal | CAPS & CAM: 8 CEC, $100 renewal | CAMT: lifetime credential with no CEC requirements or renewal fee.

For more information, visit https://www.naahq.org/renew-credential

To download your CEC Report, ensure you are logged in to your member compass, navigate to "my events" on the left-hand panel, click "continuing education report", select your date range, and click "download".

Billing/Payments

Membership dues are billed in November each year and are due January 1st of the membership year. 

While you do pay Blue Moon directly for the usage fee, membership with your local apartment association is required to be able to use the lease. This is why you receive a separate invoice from BAAA.

*note: Blue Moon usage fees are billed on an anniversary basis

Blue Moon Contact Information:

P: (800) 772-1004

E: 

You can see your open invoices in your member compass from the dashboard by clicking "Account History", or to pay your total balance owed, click "Pay Balance" (see image below). If you are a manager, regional, or account executive with management access, you will be able to see all open invoices for your company or property. If you are currently in one of these positions and need to have management access instated, please reach out to maddison@baaahq.org.

BAAA accepts checks, credit cards, and ACH. For onsite event payments, we accept cash, check, credit card, and Apple Pay.

You can view your receipts on your member compass by clicking "Account History". Or, if you have just paid an invoice, you should receive the receipt via email shortly after payment if your email is included at the invoice payment screen. If you are still unable to find your receipt, please email maddison@baaahq.org for a copy.

You can find our W9 through your member compass, by clicking the button for "BAAA W9". It is also linked in the email you received with your invoice. If you are unable to access your member compass or do not have a BAAA login, please email maddison@baaahq.org for a copy of our W9.