BAAA Cancellation Policies
By registering for any BAAA event, you accept the cancellation terms.
Unless otherwise specified, all cancellations must be made in writing and will be accepted 5 business days before the event. All late cancellations will be charged a $25 late cancel fee and no shows will be billed for the full cost of the class and no refunds will be honored. (This includes BayPass Subscribers). In most circumstances, with certain exceptions, event registrations may be transferred to another individual within your company.
Some events or classes may have specific cancellation policies that differ from the policy above.
Our goal is to always hold events on the date it has been scheduled, however sometimes due to circumstances beyond our control, we cannot. In the event of extreme circumstances, or extreme weather conditions (i.e. hurricanes, floods, fires, etc), the date of the event may be postponed, and all registrations will be transferred to the new event date. If the attendee shows they cannot attend the new date, a refund or credit for a future event may be issued. Substitutions are ALWAYS allowed.
In the event of a trade show postponement, if the exhibitor can show us they have a conflict with another event and cannot make the new date then a refund or credit may be issued. Otherwise, we will allow the exhibitor to cancel and a refund may be issued if the booth is able to be resold.
In certain rare circumstances, it may be necessary for BAAA to cancel a scheduled program. If and when this happens, all prepaid registrations will be refunded or credited to the member account. The decision to cancel or postpone an event shall be at the sole discretion of BAAA and does not entitle registrants to rights or damages resulting from the cancellation.
COVID19 Illness Cancellation Policy - 2020-22
The current cancellation policies remain in full effect for all other cancellation reasons or circumstances.
If you are scheduled to attend an in-person class and fall ill or suspect you may have been exposed to COVID19, stay home. Contact us in advance, if at all possible, and select from one of the following options.
- You may transfer your registration to a co-worker or colleague up to the day of the class or event (please make sure the transferee has all pertinent information for participating that you have received).
- If you are unable to transfer your registration you will be able to cancel your registration up to the day of the class or event with no additional fees or penalties. At our discretion, we may require documentation of illness from a licensed third-party provider. If you pre-paid we will issue a credit on your account or a full refund, whichever you prefer.
- Please note: You (the registrant) will not be entitled to a refund or waiver of responsibility for any hard costs incurred by BAAA on your behalf including, but not limited to, NAAEI credential materials (books, etc), instructor fees, catering, or venue expenses.