Feedback Without Fear: How to Ask, Listen and Grow!
Wednesday, September 23, 2026
10:00 AM - 11:00 AM (EDT)
Join Us Virtually
Category: Online Discussion
Feedback can be one of our greatest tools for professional growth—but requesting it can feel vulnerable, and receiving it can sometimes feel personal.
In this interactive webinar, apartment-industry professionals will learn how to ask for specific, actionable feedback, listen without immediately becoming defensive, and determine what to do with the information they receive. Through practical strategies, relatable industry scenarios, and guided reflection, participants will leave with greater confidence and a repeatable process for turning feedback into forward progress.
Take the fear out of feedback—and put growth in its place.
This class qualifies for 1.0 continuing education credits needed for credential renewals.
Pricing Options
FREE! for BayPass Members
$29.00 Member Rate
$99.00 Non-Member Rate
Meet Your Instructor
Desiree Starr, CAPS, NAAEI Faculty
Director of Learning & Development
Desiree has over 20 years of experience in the multi-family industry as a learning and development professional. She is an expert in various areas, such as career development, facilitation, customer experience, leadership, and more. To her credit, she holds a Bachelor's degree from Rollins College, serves as NAAEI Faculty, and holds the NAA CAPS designation. Additionally, she serves as an adjunct professor for the Residential Property Management program at Valencia College. Her facilitation techniques provide tangible resources, and her approach is full of laughter and fun.
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