Beyond the Signature: Teaching the Lease and Policies in a Digital World
This virtual session focuses on practical ways to explain lease terms and community policies in today’s digital leasing environment. Learn how to set clear expectations, reduce misunderstandings, and create consistent communication from application to move-in and beyond.
Key Takeaways:
- Communicate lease terms clearly in a virtual leasing process
- Explain policies and community standards effectively
- Use digital tools to reinforce understanding
- Reduce disputes through proactive resident education
- Create consistent lease messaging across teams
GO BEYOND THE SIGNATURE!
Learn practical strategies and tools to help residents understand what they’re signing—not just where to sign—and strengthen communication throughout the leasing process.
Pricing Options
FREE! for BayPass Members
$29.00 Member Rate
$99.00 Non-Member Rate
Meet Your Instructor
Ryan R. McCain
Partner at Barfield McCain Ayoub, P.A
Ryan R. McCain, Esq. is a partner at Barfield McCain Ayoub, P.A. Ryan is certified by The Florida Bar as a Board Certified Real Estate Lawyer. Board certification is The Florida Bar’s highest level of evaluation of the competency and experience of attorneys and identifies Mr. McCain’s special knowledge, skills and proficiency in the area of Real Estate, as well his reputation for professionalism and ethics. Ryan proudly serves as volunteer legal counsel for the Florida Apartment Association (FAA) and the South East Florida Apartment Association (SEFAA). The National Apartment Association (NAA) further retains Mr. McCain as local Florida counsel to conduct annual reviews and modifications to its Florida state-wide lease package and local legal issues.
Ryan was honored to be inducted into the FAA’s Hall of Fame in 2023. SEFAA has also awarded Ryan with both the President’s Award and Associate Volunteer of the Year Award with FAA. He has been published on numerous occasions in FAA’s Multifamily Florida quarterly publication and frequently teaches Landlord-Tenant legal seminars, Fair Housing legal seminars and Certified Apartment Management (CAM) seminars to property management companies and property managers throughout the State of Florida.
Ryan has been representing apartment owners, landlords, asset managers, and property management companies since 2006. Ryan obtained his Juris Doctor degree from Stetson University College of Law in 2006 graduating cum laude. While at Stetson University College of Law, Mr. McCain was a senior associate for the Stetson Law Review, served as a Federal Judicial Intern to the Honorable Magistrate Judge Elizabeth Jenkins in the Middle District of Florida, and was a member of the Phi Delta Phi Honors Fraternity.
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