MTA26 Student Hub

Here is a quick look at what orientation will cover:

• Class Flow: How we balance our time between in-person and virtual days.

• Online Learning: How to access your virtual content, plus our expectations around deadlines.

• Daily Logistics: What to wear, what to bring for class and meals, and how parking works.

• Next Steps: How the interview and placement process works, along with any pre-work you need to finish up.

Orientation Recording:

This module dives into the essentials of make-ready and apartment turns, giving you the practical skills and industry knowledge you need to succeed. On the hands-on side, we’ll cover core basics like key cutting, managing locks, staying organized, scheduling efficiently, and handling chargebacks. Just as importantly, we’ll introduce you to the realities of the property management industry. You'll get a clear picture of typical hours and maintenance expectations, including the reality of being on-call. We will also discuss why maintenance is the number one reason residents choose to move out, and we'll break down the critical safety requirements you need to know under Miya’s Law.

This module delivers a solid foundation in the essential plumbing and electrical skills every maintenance professional needs, wrapped up with a critical look at legal compliance. On the plumbing side, you will learn how to clear clogs, troubleshoot sinks, faucets, and drains, and service garbage disposals and pop-up assemblies. We will also literally dissect different types of faucets so you can understand their inner workings. For the electrical portion, we’ll demystify how to safely work with outlets, fans, lights, and switches. Finally, because technical skills are only half the battle, the module will cover the crucial rules of Fair Housing specifically tailored for maintenance professionals to ensure you handle every service call legally and ethically. 

This module tackles the core systems and amenities that keep a property running smoothly: HVAC, appliance repair, and pool maintenance. You will get a practical introduction to HVAC systems, learning how to troubleshoot common heating and cooling issues and keep units running efficiently. We’ll also explore major appliance repair, giving you the skills to diagnose and fix everyday problems with refrigerators, stoves, dishwashers, and washers or dryers. Finally, we will cover the basics of pool care, introducing you to essential water chemistry, filtration systems, and safety standards so you can confidently keep community pool areas clean and compliant.

This module bridges the gap between modern technology and hands-on property preservation by covering smart home basics and essential structural repairs. You will learn the ins and outs of key fob troubleshooting, how smart locks and thermostats operate, and how to configure smart plugs using platforms like Google Home and Alexa. Shifting to hands-on maintenance, we’ll tackle how to identify water intrusion and master the art of drywall repair to keep units looking seamless. Finally, because tech and maintenance often require entering a resident's personal space, this module will cover conflict resolution strategies to help you navigate tough customer service situations calmly and professionally.

This final module focuses on launching your career and getting you job-ready by covering interviewing, resume basics, and Fire Watch Certification. We will sharpen your professional skills with targeted interview preparation and resume building, ensuring you know how to highlight your technical talents to potential employers. You will also earn your Fire Watch Certification, a valuable credential that adds immediate safety expertise to your toolkit and makes you stand out in the field. Wrapping it all up, our placement assistance program will guide you through the job hunt, connecting you with top property management companies and helping you land the perfect maintenance role.