You Bet Your Assets - Everything you need to know about ESAs!
You Bet Your Assets: Everything you need to know about Emotional & Support Animals
10:00 AM- 11:00 AM
Continuing Education Credit: 1.00
Stay on the right side of one of the hottest HUD complaint topics!
Service or support? HUD or DOJ? FHA or ADA? Do you know the differences? In this session, we’ll discuss what you need to know now about assistance animals and accommodation requests — from the 101 basics to the 2020 HUD Assistance Animal Notice. Both on-site teams and regional management will appreciate the content that we’ll cover on one of the hottest HUD complaint topics.
Join us and learn:
- An understanding of the differences between HUD, DOJ, FHA, and ADA for assistance animal guidelines
- Knowledge of what is considered a pet vs. a support animal vs. a service animal
- Best practices for reviewing reasonable accommodation requests
staying on the right side of one of the hottest HUD complaint topics
Bring your questions! We'll conclude with a live Q&A session.
Victoria Cowart, CPM is a multi-family industry member with extensive experience providing management and oversight for multifamily housing communities (conventional & subsidized), mobile home communities, and HOAs. She is a property management instructor and a proud graduate of the NAA Lyceum Program. Victoria obtained her degree in the Management of human resources and then her industry CPM designation. She was honored to be commissioned an SC “Palmetto Patriot,” to receive the Charleston Regional Business Journal’s Executive “Influential Women In Business,” and the NAA AIMS Grassroots Member Advocate of the year. She has served the industry as President of both the local and state affiliates as well as having served as a Regional VP for Region IV for NAA. She now serves the National Apartment Association as its Legislative Chair for 2021. She is passionate about education, simplification, and creating ease and understanding for industry members. Victoria is a wife, mother, and a proud PetScreening pack member who also leads her own “pride” of three pound-kitties.