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Personal Customer Service in a Digital Age

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Tuesday, August 11, 2020
10:00 AM - 11:15 AM (EDT)
Via Zoom (camera not required)

Event Details

Personal Customer Service in a Digital Age
with Russ Webb, Bay Area Apartment Association
10:00 - 11:15 am 
1 CEC

Customer service is NOT dead....but it's on life support for sure. In an age of social distancing and social media, how do we maintain a personal connection in this digital age?

Come learn how to find connection points and create an environment that will foster great customer rapport with both new and old customers/residents! 

 

Cost: FREE for Members / $69 Non-Members

For More Information:

Krystal Ferm
Krystal Ferm
Director of Programs Bay Area Apartment Association (813)882-0222x2

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