Personal Customer Service in a Digital Age
with Russ Webb, Bay Area Apartment Association
10:00 - 11:15 am
Customer service is NOT dead....but it's on life support for sure. In an age of social distancing and social media, how do we maintain a personal connection in this digital age?
Come learn how to find connection points and create an environment that will foster great customer rapport with both new and old customers/residents!
Cost: FREE for Members / $69 Non-Members