Conflict Resolution Webinar
Learn to navigate difficult conversations and manage conflict
Thursday, July 21, 2022
11:00 AM - 12:00 PM (EDT)
Via Zoom
Conflict Resolution Webinar
PRESENTERS: Bry Carter, Phoenix Staffing Agency, and Officer Daniel Holland, Maitland Police Department
TIME: 11:00am—12:00pm
PRICE: Free for BAAA Members
CONTINUING EDUCATION CREDIT: 1
This webinar will consist of a brief presentation from our presenters and a Q&A portion for attendees. The presenters will discuss:
- Workplace safety
- De-escalation techniques
- Managing stress
- Situational awareness
- Effective communication tips
- Providing customer service to a difficult customer
- Strategies to preventing conflict
To view NAA's Conflict Resolution Best Practices article, click here.
For More Information:
