Communicating with Different Generations
Communicating with Different Generations
Today’s workplace brings together multiple generations, each with unique communication styles, expectations, and perspectives. This virtual class helps multifamily professionals understand generational differences and learn practical strategies to communicate more effectively across teams and with residents. Attendees will gain tools to reduce misunderstandings, strengthen collaboration, and build more productive working relationships.Topic areas include:
Understanding generational communication styles and preferences
Bridging gaps between team members of different age groups
Adapting messaging for clarity, respect, and engagement
Managing generational differences in the workplace
Strengthening teamwork and collaboration across generations
Participants will leave with practical communication strategies they can apply immediately to improve workplace relationships and overall team effectiveness.
This class qualifies for 1.0 continuing education credits needed for credential renewals. 
Pricing Options
FREE! for BayPass Members
$29.00 Member Rate
$99.00 Non-Member Rate
Meet Your Instructor
Evann Estrada
Sr. Training Specialist
Evann Estrada is a passionate training professional and industry leader dedicated to elevating performance through intentional, results-driven learning experiences. She holds a Bachelor’s degree in Business Administration Science with a focused emphasis on training and development, equipping her with a strong foundation in curriculum design, adult learning principles, and performance strategy. With nine years of onsite and training experience, Evann specializes in transforming complex operational concepts into engaging, hands-on learning that builds clarity, confidence, and measurable results. Known for her dynamic facilitation style and strong foundation in communication and storytelling, she connects strategy to real-world execution, empowering property management professionals to deliver service excellence and drive performance
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