CAPS - Certified Portfolio Supervisor
Apartment Association of Greater Orlando
340 North Maitland Avenue Maitland, FL 32751-4788 United States
Certified Apartment Portfolio Supervisor (CAPS)
9:00 AM - 5:00 PM | 8:30 Check-in
Location: AAGO Offices | Lunch included
Certified Apartment Portfolio Supervisor (CAPS) Credential
The CAPS credential builds advanced leadership and property management skills for experienced apartment managers and multi-site supervisors. Through practical instruction, participants develop the knowledge needed to lead teams, manage performance, strengthen client relationships, and oversee property investments.
Key Takeaways:
- Strengthen client service and stakeholder relationships
- Measure and manage asset performance
- Develop and retain talented teams
- Build effective leadership skills
- Understand investment management principles
TAKE YOUR LEADERSHIP TO THE NEXT LEVEL!
CAPS training provides experienced property management professionals with the tools to lead with confidence, manage performance, and take on greater responsibility across multiple properties.
Please note: Because this is a certification course with exam, the full cost of the course is due three weeks before start of the class. Unpaid students will not be admitted.
Are you a member of another NAA affiliate apartment association? Contact us for member pricing!
This class qualifies for 6.0 continuing education credits needed for credential renewals.

Class Requirements
Prerequisite:
Must have 24 months of experience as a multi-site supervisor, or hold a CAM, ARM, or RAM designation in good standing with 24 months of management experience.
Completion Requirements:
Complete the five required courses, totaling 40 hours, and meet all examination requirements within the six-month candidacy period.
Candidacy Period:
6 months
Extensions:
Up to two 6-month extensions are available for a $75 fee per extension.
Exam Information
- 160 questions
- 4 hours
- $100 retake fee
Renewal Information
Annual renewal is required.
- $125 renewal fee
- 8 CECs
- $50 reinstatement fee
Registration Options
|
Registration Options
|
Credits | Price |
|---|---|---|
|
BayPass Pricing
|
6.00 (In Person Training) | $1,350.00 |
|
Member Payment Pricing
|
6.00 (In Person Training) | $1,450.00 |
|
Member Invoice Pricing
|
6.00 (In Person Training) | $1,550.00 |
|
Non-Member Pricing
|
6.00 (In Person Training) | $2,100.00 |
Agenda
| May 18 | |
| 8:30 AM - 9:00 AM | Check in and Coffee |
| 9:00 AM - 5:00 PM | Course Time |
Meet your presenter

Instructor: Alex Jackiw, CPM®, CAPS, C3P
Chief Operating Officer
Hayes Gibson Property Services
Alex Jackiw is the Chief Operating Officer of Hayes Gibson Property Services. She was the 2013 Chairman of the Board for NAA. She is an Assistant Professor at Ball State University in the Residential Property Management program. Alex is also a licensed real estate broker and holds the Certified Property Manager (CPM®) and CAPS® designations. She has a Master’s Degree in Education.
For More Information:
