No longer is the paperless office but a dream for the rental housing industry. Companies have firmly put in place processes that help to greatly reduce—and, yes, remove—paper from daily operations. We all knew this was coming, right? The move a generation ago to the Internet and email was the first big step – but now, a large part of the workforce has come to depend as much on apps and the cloud. As Les Shaver reports in “The Paperless Office,” apartment companies are motivated by greater information security, cost savings, onsite efficiency and a desire to go green; many other operators simply want to eliminate paper onsite.