Removing Roadblocks to Remarkable Relationships!


Thursday, August 6, 2026
10:00 AM - 11:00 AM (EDT)
Join Us Virtually
Category: Online Discussion

Removing Roadblocks to Remarkable Relationships

What does it take to create an amazing team? How do you build the bridges required to ensure everyone is connecting while also closing the gaps of miscommunication?

Today's teams are made up of so many diverse personalities! Learning to navigate what does and doesn’t work can create roadblocks to creating engaging team member experiences, and that crosses over to your customers and residents. Creating connections with both your internal team and your customers is paramount to success. Building the right environment for this may be easier than you think! Ever wonder what leadership skills you need to make this happen? Join us and find out!


This class qualifies for 1 continuing education credits needed for credential renewals.

Pricing Options

FREE! for BayPass Members

$29.00 Member Rate

$99.00 Non-Member Rate


Meet Your Facilitator

Russ Webb

"Russ has a successful background in hospitality, event and non-profit management. He enjoys the challenge of a not-for-profit trade association in that every day is completely different from the day before. Speaker/trainer on all things mobile tech, customer service ninja, leadership, emotional intelligence and how to build the perfect team. Strategic planning is a passion, and he loves helping organizations reach their potential."

For More Information:

Kristina Carreras

Kristina Carreras

Education Coordinator, Bay Area Apartment Association

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(813)882-0222 x206