Handling Difficult Delinquency & Eviction Conversations
- How to establish and communicate payment expectations effectively
- Techniques for managing emotionally charged or confrontational conversations
- When and how to implement payment plans, notices, and next steps
- Best practices for documenting interactions and maintaining compliance
- Ways to support team members who handle high-stress resident situations
This class qualifies for 1 continuing education credits needed for credential renewals. 
Pricing Options
FREE! for BayPass Members
$29.00 Member Rate
$99.00 Non-Member Rate
Meet Your Facilitator
Jim Sinkway
Loebsack & Brownlee, PLLC
James M. (“Jim”) Sinkway IV serves as Supervising Counsel – FL for Loebsack &
Brownlee, PLLC, where he leads the firm’s Florida operations. He is a bar licensed
attorney in the states of Florida, Georgia, and South Carolina. Jim graduated with
honors from the Georgia State University College of Law. Prior to law school, Jim
earned his MBA from Louisiana State University’s Shreveport Campus and his
undergraduate degree in Biochemistry from the College of Charleston’s Honors College.
As Loebsack & Brownlee, PLLC, limits its practice strictly to residential evictions, Jim’s
exclusive focus is to serve as an advocate and counselor to property owners and
managers as they navigate the eviction process. Jim works diligently to achieve
favorable results for his clients, providing representation through each stage of the
eviction process—from filing to setout.
Additionally, Jim actively works to advance the industry. He currently sits on the Board
of Directors for the Coastal Georgia Apartment Association and the Apartment
Association of Greater Augusta. Furthermore, Jim co-chairs the Government Affairs
Committees of the Coastal Georgia Apartment Association, Apartment Association of
Greater Augusta, and the Mid-Georgia Apartment Association. Jim is also a proud
member of the Georgia Apartment Association’s Grassroots Advocacy Council, the
Government Affairs Committees for First Coast Apartment Association and Bay Area
Apartment Association, and the Legal & Regulatory Committee and BTR Committee for
the Florida Chapter of the National Rental Home Council.
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