Fair Housing for Maintenance Professionals
Maintenance professionals are on the front lines of resident interactions, making fair housing knowledge essential. This webinar will cover real-world scenarios, practical do’s and don’ts, and tips for handling everyday situations—like entering homes, responding to service requests, and interacting with residents—in compliance with fair housing laws. Equip your team with the tools they need to stay compliant, reduce liability, and create a welcoming community for all.
This class qualifies for NAA continuing education credits needed for credential renewals.
Topics will include:
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Best practices for entering apartments and respecting resident privacy
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Do’s and don’ts when responding to service requests
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Communicating with residents in a fair and consistent manner
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Common fair housing pitfalls maintenance professionals should avoid
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Practical tips to support compliance and protect your community
CEC's earned: 1.00
Pricing Options
- FREE! for BayPass Members
- $29.00 Member Rate
- $99.00 Non-Member Rate
Meet Your Facilitator
Doug Chasick
Doug Chasick, CPM ® , CAPS, Adv. RAM, SLE, That Fair Housing Guy™, is the former President of the Fair Housing Institute, Inc. With more than 49 years of investment real estate experience, he began as the Resident Manager of a 524-unit apartment property and has been the President or CEO of five real estate companies, responsible for portfolios of over 28,000 apartments. A Senior Instructor member of the NAAEI Faculty, he leads the Advanced Facilitator Training course, and is the co-author of “Outstanding Facilitation Techniques”, and a co-author of the joint IREM & NAAEI “Fair Housing and Beyond” course.
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