WELCOME FUTURE CALP DESIGNATES!

Contact: Krystal Humphrey| krystal@baaahq.org | o: 813.882.0222 |c: 813.815.2531

Class Dates: April 25, 26, 27, 28  Checkin: 8:30 AM; Class: 9:00 AM - 4:30 PM (lunch break included)

Class Location: BAAA Training Center, 12477 Telecom Drive Temple Terrace FL 33637

Free parking is available in any unmarked spot.

CALP Student Hub

Notes from Orientation Call

  • Everyone still needs to enroll in CALP through the National Apartment Association (NAA) website. To do this, please visit, https://www.naahq.org/education-careers/enroll-in-a-course and select your desired designation (in this case, CALP)

  • Download & Print your eBook. You can access your eBook through the Active Reader app (compatible with Windows and Mac OS) or through the web at https://singlestorefront.com/NAA/Login.aspx. Use your work email with default password education1! to access.

  • Bring notetaking materials and highlighter.

  • Please shop a property in person, via phone, and via website before the first day of class. We recommend choosing a community not in your immediate area so they do not recognize you.

  • Tomorrow's dress code is office attire. All other days are comfortable!

  • Class Location: BAAA Training Center, 12477 Telecom Drive Temple Terrace FL 33637. Check-in 8:30 AM - Class begins at 9:00 AM

  • Feel free to bring your own lunch and use our refrigerator/microwave and water bottle at our refill station. We are located very close to many quick lunch spots.



What to complete by the first day of class
  1. Enroll in CALP through the National Apartment Association (NAA) website. To do this, please visit, https://www.naahq.org/education-careers/enroll-in-a-course and select your desired designation (in this case, CALP)

  2. Download your eBook on April 18th. You can access your eBook through the Active Reader app (compatible with Windows and Mac OS) or through the web at https://singlestorefront.com/NAA/Login.aspx

    • You should receive an email on the 18th from ViaTech (app developer) with instructions on how to access your Active Reader bookshelves and utilize reader functions. If you do not receive the email, simply use the link above, select Forgot Password and enter the email address associated with this course to gain access.


April 25th

Bringing in New Residents

Marketing and Maintaining your Community

Why Your Competition Matters


April 26th

Relevant Laws and How to Apply Them

The Sales Process and Building Relationships


April 27th

Effectively Meeting the Needs of Current Residents

Market Analysis for Leasing Professionals


April 28th

Half Day Review Session


Instructor & Staff Information

John Sons, CALP
NAAEI Faculty Member
NAA Leadership Lyceum
Burlington Capital, Properties
Director of Training & Marketing Strategies
jsons@burlingtoncapital.com

Krystal Humphrey, QAS
Director of Programs
Bay Area Apartment Association
krystal@baaahq.org
813-882-0222 x 203 or 813-815-2531 (c)

Dayna Laureano
Programs Coordinator
Bay Area Apartment Association
dayna@baaahq.org
813-882-0222 x 206


CALP Study & Reference Materials

CALP Case Study

CALP Completion Checklist

CALP Practice Test

CALP Practice Test Answer Key

CALP Skill Checks

CALP Skill Checks Without Answers

Your Candidate Handbook answers almost all questions!

CALP Test Prep Webinars


CALP Exam
120 questions and 2 hours long
$50 retake fee if failed

CALP Renewal
Annual renewal with $50 fee
5 annual CECs required to stay active
$50 reinstatement fee if inactive