Now Available: NAA White Paper on Managing Packages

Industry News ,
The National Apartment Association (NAA) has released the first in a forthcoming suite of new white papers, “How to Effectively Manage Package Acceptance: Best Practices for Owners and Managers,” which outlines tried-and-true tactics and evaluates various management systems to help operators reduce administrative time, increase revenue and protect liability.
As e-commerce continues to enjoy runaway growth, package delivery has become a centerpiece issue among rental housing operators across the country. With resident satisfaction a top priority for management companies, a smooth process from package acceptance through delivery to residents is more critical than ever.
Free to members of NAA, the white paper takes the guesswork out of decision-making with its inclusion of questions to aid in determining the best solutions for a wide range of property types as well as supporting documents that can be implemented within management policy.
NAA will continue to release white papers throughout 2019 to share best practices and practical knowledge that members can apply to their businesses.


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