CAM/CAS Virtual Student Page

What’s needed to complete this task: your income statement for class. **if you do not have access to one, please let me know 

For everyone:  Use your CAM ebook, Creekwood Case Study, and income statement to identify the following definitions and figures: The CAM definition of GPR, GPI, TRR, EGI, NOI. What name your community/company uses for GPR, GPI, TRR, EGI, NOI?

Group 1, 3, and 6 – Give 3 ways that your community can lose potential revenue.
Group 5 and 8 – Give at least two examples of a cost-benefit analysis at your property. 

Group 2, 4, and 7 – Complete the Part I Unit Information section of the exercise on page 46 of the Creekwood case study.

What’s needed to complete this task:
- website www.weareapartments.org

Visit www.weareapartments.org and visit the Apartment Calculator page (upper right) and fill in the parameters according to your community using the metro area. Save the PDF of the Economic Impact Report of your community.

What’s needed to complete these tasks:
- Property Maintenance Participant Guide, Property Maintenance PowerPoint Presentation, Creekwood Case Study
- Link to CAM videos:  https://naahq.box.com/s/nliaf9as81hwbtw5q2sq8j2k6wqj0rxf

For everyone: use your Property Maintenance PowerPoint Presentation and go to slide #7- “Property Maintenance – Purpose.” Rank the bulleted items in order of importance to you.

Group 1 and 2- use your Property Maintenance PowerPoint Presentation and go to slide #47- “Hiring a Maintenance Supervisor” and turn to page 39 in your Participant Handbook. Pick one candidate and note two strengths and two weaknesses they possess for the position.

Group 3 and 4- use your Property Maintenance PowerPoint Presentation and go to slides #23-26- “Set Maintenance Up for Success” and review each list. List one activity that you are especially sure to make happen on your community.

Group 5 and 6– use your Property Maintenance PowerPoint Presentation and go to slide #31-“Take a Service Request Order” .” Using the provided scenarios, put together a list of questions CAMs should be asking when someone calls with a service request to be sure that the request is as specific as possible.

What’s needed to complete these tasks: Property Marketing Participant Guide, Property Marketing PowerPoint Presentation

For everyone: use your Property Marketing Participant Guide and go to page 14. Review the 5P’s checklist and rate your community (or your product/service if taking CAS) in each of the 5P’s:
Product
Price
Promotion
Place
People

Group 1 and 3- What do you wish your competition would really tell you? Is it physical occupancy? Is it specials? Something else?

Group 2 and 4- Thinking about your competition, list 3 ways that they beat you.

Group 5 and 6- Review pages 33-34 in your Marketing Participant guide. List 3 examples of market segmentation.

LEGAL & RISK MANAGEMENT 4/21/21

Risk Management Instructor: Ron Wenzel

Legal Instructor: Victoria Cowart, CPM  Background Check & Discrimination Article

meeting recording password: cam2021

Risk Management Pre-Classwork

For everyone: use your CAM Risk Management Participant guide and Risk Management PowerPoint. Everyone will complete both assignments.

Assignment 1– This is a group activity, so get with your groups and discuss the best tips for getting residents to attend safety meetings. Send in your top 5 answers.

Assignment 2- Review slide #96 and identify what high-risk areas you have in your community. (For suppliers, think about what risks there are at an apartment community) Send in 3 risks for the interior and 3 risks for the exterior.

RESIDENT EXPERIENCE & REVIEW 4/22/21

Instructor: Eldon Warfield

meeting recording password: cam2021

Resident Experience Pre-Classwork

For everyone: You will need the Resident Experience Participant guide, Creekwood Study, and the Resident Experience PowerPoint.

Group 1, 2, 3 - View the “Ultimate Question” video Give 1-2 examples of bad profits and 1-2 examples of good profits.

Group 4, 5, 6 - Review “New Resident Orientation” on slide #46 & 47. Review pages 26 & 27 in the Participant Guide and based on the case study, offer 2 unique additions to a new Creekwood resident move-in packet.

HUMAN RESOURCES 4/30/21

Instructor: Kara Rice

meeting recording password: cam2021

Human Resources Pre-Classwork

For everyone: use your CAM e-book and Trim Tab Video

Assignment 1– Watch the Trim Tab video and describe how your current job description can become a Trim Tab. 

Assignment 2 – Part 1: Define the components of a SMART Goal    Part 2: Create a SMART Goal