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Personal Customer Service in a Digital Age

Posted By: Krystal Humphrey Virtual Learning Library ,

Personal Customer Service in a Digital Age

Guest Speaker: Russ Webb, Bay Area Apartment Association

Originally recorded: Tuesday, August 11th 10:00 am-11:00 am 

Customer service is NOT dead....but it's on life support for sure. In an age of social distancing and social media, how do we maintain a personal connection in this digital age?

Come learn how to find connection points and create an environment that will foster great customer rapport with both new and old customers/residents!