Certifications & Designations
Watch your career grow with NAAEI designations!
Ongoing education is just one of the ways that BAAA is dedicated to keeping members informed with the latest educational materials. Whether you’re getting certified through a professional course or just brushing up at a seminar, staying current on the ever-changing apartment industry is vital to your success.
We offer seminars throughout the year that provide information from leasing, marketing, and maintenance to fair housing and legal. Most seminars allow for Continuing Education Credits for NAA Credentials. Instruction comes from local specialists, governmental entities, and nationally recognized professionals.
CERTIFICATIONSCPO EPA 608 |
DESIGNATIONSCAM CAMT CAPS CALP CAS |
Certification Programs
CERTIFIED POOL OPERATOR, CPO
Through the National Swimming Pool Foundation, Chadwell Supply is an approved provider of the CPO certification. This is a 2-day course that includes the certification exam.
Details:
- Time: 8:00 am to 5:00 pm each day
- Cost: $349 BayPass, $369 Payment Member, $399 Member Invoicing, $599 Non-Member, $140 Retake
- CEC: 6 hours per course
- Audience: Maintenance, Suppliers
- Renewal: Every 5 years
- Certification FAQ
2024 Class Dates:
EPA 608 REFRIGERANT HANDLING CERTIFICATION
The Federal Clean Air Act, Section 608, requires that persons who service air conditioning and refrigeration systems containing certain refrigerants be certified under a Federal Environmental Protection Agency (EPA) approved course. Through the ESCO Institute, Chadwell Supply is able to offer this Universal Certification. This is a 1-day course that includes the certification exam.
Details:
- Time: 8:00 am to 5:00 pm
- Cost: $160 BayPass, $189 Payment Member, $209 Member Invoicing, $379 Non-Member, $95 Retake
- CEC: 6 hours per course
- Audience: Maintenance, Suppliers
- Certification FAQ
2023 Class Dates:
Designation Programs
BAAA’s Education programs promote industry professionalism designed for all apartment personnel. Designation programs demand intensive training and cover all aspects of rental housing management. Over the years, BAAA has trained hundreds of individuals in the rental housing industry.
Designations must be renewed annually.
Designation renewal FAQ Required CEC's NAAEI Candidate Handbook
How Credentials Benefit your Company
Certified Apartment Manager (CAM)
| The Certified Apartment Manager (CAM) is a vital link between the resident and the community owners and investors. Earning your CAM credential gives you the knowledge to increase your community’s net operating income. Whether you’re new to apartment management or a long-time property manager, you’ll enhance your skills, knowledge, and ability to effectively manage an apartment community and achieve its owners’ investment goals. |  |
CAM training includes:
- Industry Essentials
- Financial Management
- Marketing
- Property Maintenance for Managers
- Legal and Risk Management
- Human Resources
- Resident Experience
Details:
- Time: 8:30 am to 5:00 pm for each module
- Cost: $945 BayPass, $1,045 Payment Member, $1,145 Member Invoicing, $1,525 Non-Member
- CEC: 6 hours per course
- Audience: Managers, experienced Assistant Managers
- Pre-requisite: You must have worked in the apartment industry for at least 12 months
- Completion Requires: Eight courses listed and all examination requirements met within 6 months of declaring candidacy.
- Candidacy Period: 6 months
- Extensions: 2 extensions; 6 months each; fee $75
- Exam: 185 questions; 4 hours; $100 retake fee
- Renewal: Annual; fee $100; 8 CECs; $50 reinstatement fee
- Download CAM Flyer
2024 Class Dates:
Are you ready to take CAM? Complete this CAM self-assessment!
Certificate for Apartment Maintenance Technicians (CAMT)
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Non-Technical Courses:
- Inside the Apartment Business
- People, Projects, and Profits
Technical Courses:
- Electrical Maintenance and Repair
- Plumbing Maintenance and Repair
- Heating, Ventilation, and Air Conditioning (HVAC) Maintenance and Repair
- Appliance Maintenance and Repair
- Interior and Exterior Maintenance and Repair
Details:
- Time: 8:00 am to 5:00 pm for each module
- Cost: $855 BayPass, $955 Payment Member, $1,055 Member Invoicing, $1,355 Non-Member
- CEC: 6 hours per course
- Audience: Maintenance
- Pre-requisite: Must have one year of apartment maintenance experience before being eligible to receive the certificate.
- Completion Requires: Seven courses plus online content (which total 90 ½ hours) and meeting all examination requirements within 6 months of declaring candidacy.
- Candidacy Period: 6 months
- Extensions: 2 extensions; 6 months each; fee $75
- Exam: 100 questions; 2.5 hours; $55 retake fee
- Renewal: None. This is a lifetime credential.
- Optional AIME Membership: 3 hours of approved NAAEI maintenance training + renewal fee for AIME
- Download CAMT Flyer
2024 Class Dates:
Certified Apartment Portfolio Supervisor (CAPS)
| Earning your CAPS takes you to the next level in property management. It fast-tracks your career advancement and your corresponding earning potential. The National Apartment Association Education Institute (NAAEI) offers this nationally recognized designation for multi-site supervisors and experienced apartment managers with a CAM, ARM, or RAM designation. |  |
CAPS Training Covers:
- Legal Responsibilities and Risk Management
- Financial Management
- Property Performance Management
- Property Evaluation and Due Diligence
- Effective Leadership
Details:
- Time: 8:30 am to 5:00 pm for each module
- Cost: $1,350 BayPass, $1,450 Payment Member, $1,500 Member Invoicing, $2,100 Non-Member
- CEC: 6
- Pre-requisite: Minimum of 24 months employment as a multi-site supervisor or be either a CAM, ARM, or RAM credential holder in good standing.
- Completion Requirement: Five courses listed above (which total 40 hours); and meeting all examination requirements within 6 months of declaring candidacy.
- Candidacy Period: 6 months
- Extensions: 2 extensions; 6 months each; fee $75
- Exam: 160 questions; 4 hours; $100 retake fee
- Renewal: Annual; fee $100; 8 CECs; $50 reinstatement fee
- Download CAPS Flyer
2024 Class Dates:
Certified Apartment Supplier (CAS)
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A valued supplier partner has a deep understanding of the apartment industry. This course helps you gain that insight so you can better position your products and services to meet industry needs. This course is ideal for new salespeople and will help industry veterans gain a better understanding of how apartment communities function and the challenges they face in their day-to-day operations. |
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CAS training includes:
- Financial Management
- Fair Housing
- Risk Management
- Resident Experience
Details:
- Time: 8:30 am to 5:00 pm for each module
- Cost: $600 BayPass, $700 Payment Member, $800 Member Invoicing, $1,200 Non-Member
- CEC: 6 hours per course
- Audience: Suppliers
- Pre-requisites: You must have completed the Supplier Success course and worked in the apartment industry for at least 12 months in a supplier role.
- Completion Requires: Four required courses (which total 26 hours) and meeting all examination requirements within 6 months of declaring candidacy.
- Candidacy Period: 6 months
- Extensions: 2 extensions; 6 months each; fee $75
- Exam: 100 questions; 2 hours; $60 retake fee
- Renewal: Annual; fee $100; 5 CECs; $50 reinstatement fee
- Download CAS Flyer
2024 Class Dates:
Certified Apartment Leasing Professional (CALP)
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Leasing professionals are the first people prospective residents meet, and often their only gauge of the property staff. This course is designed to teach these professionals skills to help them become top producers. The CALP class covers all aspects of the leasing process. You will enhance your qualifying, demonstrating, and closing skills and learn how to turn your prospects into residents. |
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CALP training includes:
- Bringing in New Residents
- Marketing and Maintaining Your Community
- Why Your Competition Matters
- Relevant Laws and How to Apply Them
- The Sales Process and Building Relationships
- Effectively Meeting the Needs of Current Residents
- Market Analysis for Leasing Professionals
Details:
- Time: 8:30 am to 5:00 pm for each module
- Cost: $349 BayPass, $449 Payment Member, $549 Member Invoicing, $849 Non-Member
- CEC: 6 hours per course
- Audience: Leasing Personnel
- Pre-requisites: Worked in the apartment industry for at least six months.
- Completion Requires: Seven required courses and meeting all examination requirements within 6 months of declaring candidacy.
- Candidacy Period: 6 months
- Extensions: 2 extensions; 6 months each; fee $75
- Exam: 120 questions; 2 hours; $50 retake fee
- Renewal: Annual; fee $50; 5 CECs; $50 reinstatement fee
- Download CALP Flyer
2024 Class Dates:
Housing Credit Certified Professional (HCCP)
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The Housing Credit Certified Professional (HCCP) is a specialized designation for developers, property managers, asset managers, and others working in the affordable housing industry through the Low-Income Housing Tax Credit (LIHTC) program. Successful HCCPs understand how the LIHTC program provides safe, decent, and affordable rental housing for so many American families. Property owners and developers turn to HCCP professionals when they need a more thorough understanding of the complex net of LIHTC regulations that keeps owners and managers in compliance.
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Details:
- Time: 8:30 am to 5:00 pm each day
- Cost: $609 BayPass, $709 Payment Member, $809 Member Invoicing, $1,199 Non-Member
- CEC: 6 hours per course
- Audience: Community managers, asset managers, developers, and others working in affordable housing.
- Pre-requisites: Worked in the affordable housing industry for at least six months.
- Completion Requires: All required courses and passing a written exam.
- Exam: 120 questions; 2 hours; $50 retake fee
- Renewal: Housing Credit Certified Professional (HCCP) designees must complete four hours of Low-Income Housing Tax Credit (LIHTC)-related continuing education every year.