Credentials

Watch your career grow with NAA's credentials. 

***IMPORTANT - NEW CREDENTIAL CHANGES for ALL STUDENTS starting January 1, 2020:

  • FULL PAYMENT required a minimum of 4-WEEKS prior to class start date
  • MUST have a LAPTOP or TABLET to attend classes
  • ALL class materials will be in eBook format– Students can print eBook 1-time at no charge
  • Final Exam is by LIVE-ONLINE-PROCTORED (LOP) system, available 24/7, access at home or work
  • Computer/Laptop w/camera & microphone is needed to take exam.  Exams ARE NOT open book!

 BAAA’s Education programs promotes industry professionalism through programs designed for all apartment personnel. Designation programs demand intensive training and cover all aspects of rental property management. Over the years, BAAA has trained hundreds of individuals in the rental housing industry.

 Ongoing education is just one of the ways that BAAA is dedicated to keeping members informed with the latest education materials. Whether you’re getting certified through a professional course or just brushing up at a seminar, staying current on the ever-changing apartment industry is vital to your success.

 We offer seminars throughout the year that provide information from leasing, marketing and maintenance to fair housing and legal. Most seminars allow for Continuing Education Credits for NAA Credentials. Instruction comes from local specialists, governmental entities and nationally recognized professionals.

 In 2020, BAAA will be offering the following NAAEI Credential Courses:

NALP, CAMT, CAM, CAS and Supplier Success

ALL Credential descriptions, dates, & registration links below

Questions?  Email Debra@baaahq.org


National Apartment Leasing Professional (NALP) Credential

Leasing professionals are the first people prospective residents meet, and often their only gauge of the property staff. This course is designed to teach these professionals skills to help them become top producers.

The NALP class covers all aspects of the leasing process. You will enhance your qualifying, demonstrating and closing skills and learn how to turn your prospects into residents.

 The NALP course includes:

  • Keys to Success in Leasing
  • Telephone Presentations
  • Leasing and the Internet
  • The Leasing Interview

Leasing Demonstration & Resolving Objections:

  • Rental Policies and Procedures
  • Legal Aspects
  • The Market Survey Presentation

NALP Prerequisites NALP Candidates must have:

  • Worked in the apartment industry for at least six months (to be obtained during the candidacy period for NALP)
  • Successfully completed the seven modules listed above
  • Meet all examination requirements within 12 months of declaring candidacy for NALP

Designate Benefits:

  • Listing as NAA designate
  • Annual subscription to Units magazine
  • Discounted prices for industry products
  • Designation certificate
  • NALP designation logo use on business stationery
  • Digital Badge for use through social media, email, websites, and your digital resume

Renewal Requirements:

  • Annual renewal required to maintain credential: 3 CEC's and $50 renewal fee

RENEW NOW

 ***NEW CREDENTIAL CHANGES for ALL STUDENTS starting January 1, 2020:

  • FULL PAYMENT required a minimum of 4-WEEKS prior to class start date.
  • MUST have a LAPTOP or TABLET to attend classes.
  • ALL class materials will be in eBook format– Students can print eBook 1-time at no charge.
  • Final Exam is by LIVE-ONLINE-PROCTORED (LOP) system, available 24/7, access at home or work
  • Computer/Laptop w/camera & microphone is needed to take exam. Exams ARE NOT open book! 

NALP - 1 Class Scheduled in 2020:

May: 20, 21 & JUNE 11 (3-day class) – ONLY Class in 2020

NALP PRICING:

BAAA Member: $575/Late $675

Non-Member: $775/Late $875


Certificate For Apartment Maintenance Technicians Credential (CAMT) 

Maintenance expenses are the single largest controllable element in any operating budget. This course is designed as an introduction for new maintenance professionals or as a refresher for the veteran employee, to give these professionals the knowledge and tools necessary to run an effective maintenance program.

 CAMT training includes:

  • Seven courses
  • Non-technical course consisting of online learning followed by online practice scenarios
  • Technical courses consisting of classroom training followed by online practice scenarios

Non-Technical Courses:

  • Inside the Apartment Business
  • People, Projects and Profits

Technical Courses:

  • Electrical Maintenance and Repair
  • Plumbing Maintenance and Repair
  • Heating, Ventilation and Air Conditioning (HVAC) Maintenance and Repair
  • Appliance Maintenance and Repair
  • Interior and Exterior Maintenance and Repair

CAMT Prerequisites:

  • CAMT certificate candidates must (before being eligible to receive the Certificate for Apartment Maintenance Technicians):
  • Have one year of apartment or rental housing maintenance experience; successfully completed the seven courses and online content listed above.
  • Meet all examination requirements within 12 months of declaring candidacy for CAMT.

CAMT Certificate Holder Benefits:

  • Listing as NAAEI Certificate Holder
  • 1st Year of AIM
  • Annual subscription to Units magazine
  • Discounted prices for industry products
  • Designation certificate
  • CAMT designation logo use on business stationery
  • Digital Badge for use through social media, email, websites, and your digital resume

RENEWAL REQUIREMENTS:

  • Annual renewal NOT required to maintain CAMT credential
  • AIME Membership requires annual renewal.  Submit 3-CEC's and $50 AIME Member dues by CAMT anniversary date (CAMT completion - your Final Exam date)

RENEW NOW

 ***NEW CREDENTIAL CHANGES for ALL STUDENTS starting January 1, 2020:

  • FULL PAYMENT required a minimum of 4-WEEKS prior to class start date
  • NO eBook for CAMT. CAMT Student materials are still PRINTED BOOK ONLY!
  • Final Exam is by LIVE-ONLINE-PROCTORED (LOP) system, available 24/7, access at home or work.
  • Computer/Laptop w/camera & microphone is needed to take exam. Exams ARE NOT open book! 

CAMT - 2 CLASS SCHEDULED in 2020

March: 16, 17 & March 25, 26 (4-day class)

October: 13, 14 & October 21, 22 (4-day class)

CAMT Pricing:

BAAA Member: $925/Late $1025

Non-Member: $1125/Late $1225


CAMCertified Apartment Manager (CAM) Credential

The onsite manager is a vital link between apartment residents and the community owners and investors.

 The (CAM) training includes:

  • Modules include:
  • Industry Essentials
  • Financial Management
  • Marketing
  • Property Maintenance for Managers
  • Risk Management
  • Legal
  • Human Resources
  • Resident Experience

CAM candidates must have:

  • Minimum 12-months of onsite property management (Manager or above) experience. 
  • Successfully completed all courses listed above.
  • Meet all examination requirements within 12 months of CAM enrollment.
  • Are you ready to take CAM?  Complete this CAM Self-assessment! 

 CAM SELF-ASSESSMENT TOOL

Designate Benefits:

  • Listing as NAAEI designate
  • Annual subscription to Units magazine
  • Discounted prices for industry products
  • Designation certificate
  • CAM designation logo use on business stationery
  • Digital Badge for use through social media, email, websites, and your digital resume

Renewal Requirements:

  • Annual CAM renewal requirements: 6 CEC's and $100 renewal fee

 RENEW NOW

 Extend Your Management Skills to Student Housing

  • The CAM Student Housing micro-credential provides CAM credential holders the opportunity to learn about the distinct set of skills needed to manage student housing communities.

 LEARN MORE

***NEW CREDENTIAL CHANGES for ALL STUDENTS starting January 1, 2020:

  • FULL PAYMENT required a minimum of 4-WEEKS prior to class start date.
  • MUST have a LAPTOP or TABLET to attend classes.
  • ALL class materials will be in eBook format– Students can print eBook 1-time at no charge
  • Final Exam is by LIVE-ONLINE-PROCTORED (LOP) system, available 24/7, access at home or work.
  • Computer/Laptop w/camera & microphone is needed to take exam. Exams ARE NOT open book!

 CAM - 1 CLASS SCHEDULED in 2020

April: 7, 8, 9 & April 14, 15 (5-day class)

CAM Pricing - 2020:

BAAA Member: $1025/Late $1125

Non-Member: $1225/Late $1325


Certified Apartment Portfolio Supervisor

Earning your CAPS takes you to the next level in property management. It fast-tracks your career advancement and your corresponding earning potential.

You'll learn about:

  • Recruiting high-performing employees
  • Employee performance, engagement, and retention
  • Minimizing conflict through stakeholder communications
  • Ethical behavior and conflicts of interest
  • Annual operating budgets and owner performance objectives
  • Property and portfolio results
  • Due diligence process
  • Property takeover process
  • Capital improvement plans
  • Managing risk through inspections, follow-up procedures, and incident reporting compliance
  • Minimizing legal risk and liability
  • Regulatory agency oversight of assisted housing
  • Analyzing property performance data to inform action
  • Management agreements
  • Evaluating and reporting property performance using key performance indicators

Requirements:

To obtain the CAPS credential, candidates must complete the following:

  • Minimum of 24 months employment as a multi-site supervisor or be a CAM, ARM or RAM credential holder in good standing.
  • Successful completion of all CAPS course work (totaling 40 hours)
  • Meet all examination standards within 12 months of declaring candidacy

Renewal:

  • Annual CAPS renewal requirements: 6 CEC’s & $100 renewal fee

ENEW NOW

2020 class held by AAGO in Orlando:  February 20-23, 2020 (4-day class)

 Limited seating - Enroll NOW

https://www.aago.org/events/2020capsexpress

or Call AAGO - (407) 644-0539


Certified Apartment Supplier (CAS) Credential

(See Supplier Succeess - required for this credential)

A valued supplier partner has a deep understanding of the apartment industry. This course helps you gain that insight so you can better position your products and services to meet industry needs. This course is ideal for new salespeople and will help industry veterans gain further knowledge of apartment community operations.

 This program is open to Supplier/Vendor Members and covers a multitude of industry information that will give attendees a better understanding of how apartment communities function and the challenges they face in their day to day operations.

CAS Course Includes:

  • Applicant screening, leasing contracts, and move-ins
  • Rent collection, lease renewal, the move-out process, lease termination, and eviction
  • Property management systems and their functions
  • How community managers create a positive fair housing environment
  • Minimizing risk through inspections, preventative maintenance, safety programs, and documentation
  • Addressing property and environmental hazards and crime
  • Analyzing property financial operations and underperformance
  • Monitoring property performance to achieve an owner's investment goals
  • Maximizing net operating income

CAS Candidate Requirements:

  • To obtain the CAS credential, candidates must complete the following:
  • Complete the Supplier Success Course.
  • Employment within the apartment industry in a supplier position for at least 12 months.
  • Successful completion of all CAS coursework (totaling 24 hours).
  • Meet all examination standards within 12 months of declaring candidacy

CAS Credential Holder Benefits:

  • Listing as NAAEI Certificate Holder
  • Annual subscription to Units magazine
  • Designation certificate
  • CAS designation logo use on business stationery
  • Digital Badge for use through social media, email, websites, and your digital resume

Renewal Requirements:

  • Annual renewal required to maintain credential: 3 CEC's and $100 renewal fee

CAS Credential Holder Benefits:

  • Listing as NAAEI Certificate Holder
  • Annual subscription to Units magazine
  • Designation certificate
  • CAS designation logo use on business stationery
  • Digital Badge for use through social media, email, websites, and your digital resume

Renewal Requirements:

  • Annual renewal required to maintain credential: 3 CEC's and $100 renewal fee

RENEW NOW

***NEW CREDENTIAL CHANGES for ALL STUDENTS starting January 1, 2020:

  • FULL PAYMENT required a minimum of 4-WEEKS prior to class start date
  • MUST have a LAPTOP or TABLET to attend classes
  • ALL class materials will be in eBook format– Students can print eBook 1-time at no charge
  • Final Exam is by LIVE-ONLINE-PROCTORED (LOP) system, available 24/7, access at home/work
  • Computer/Laptop w/camera & microphone is needed to take exam. Exams ARE NOT open book! 

CAS - 1 CLASS SCHEDULED in 2020!

April: 7, 8, 9 & April 14, 15 (5-day class)

CAS Pricing:

BAAA Member: $675/Late $775

Non-Member: $775/Late $875

___________________________________________________________________________

SUPPLIER SUCCESS COURSE 

(Required for CAS Credential)    

The Supplier Success course is designed to offer an overview of the apartment industry and recommends ways that suppliers can maximize partnerships with apartment owners, apartment management companies and apartment association members. It was written by successful apartment industry suppliers with years of professional experience.

 You'll learn about:

  • Understand how economic conditions have impacted the apartment industry
  • Define various types of multifamily housing
  • Describe measures of apartment community success
  • Understand the impact of pricing and lease management on a property’s financial performance
  • Examine local building and zoning considerations
  • Recognize measurements of a property’s success
  • Understand the inner structure of the apartment associations
  • Communicate using industry terms and acronyms
  • Identify financial decisionmakers
  • Review property and company organizational charts
  • Review timing, resources, and daily operations of an onsite community
  • Recognize business resources to maximize selling opportunities
  • Learn methods for positioning products/services based on the goals of an apartment community
  • Begin relationship building opportunities with other classroom participants 

***NEW CREDENTIAL CHANGES for ALL STUDENTS starting January 1, 2020:

  • FULL PAYMENT required a minimum of 4-WEEKS prior to class start date
  • MUST have a LAPTOP or TABLET to attend classes
  • ALL class materials will be in eBook format– Students can print eBook 1-time at no charge

 Supplier Success Courses – DATE TBD:

"In-classroom" thru BAAA - 1/2-day session

On-Line:  www.GoWithVisto.org

 Supplier Success Pricing (classroom):

BAAA Member: $109/Late $149

Non-Member: $129/Late $169